Manager - Field Engineer

Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly ‘Digital India’ by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence. The Company is listed on National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India.

We're proud to be an equal opportunity employer. At VIL, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected and empowered to reach their potential and contribute their best.

VIL's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our Values of Passion, Boldness, Trust, Speed and Digital. Consequently, our recruiting efforts are directed towards attracting and retaining best and brightest talents. Our endeavour is to be First Choice for prospective employees.

VIL ensures equal employment opportunity without discrimination or harassment based on race, colour, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law.

VIL is an equal opportunity employer committed to diversifying its workforce.

Role

Field Engineer - Transport

Job Level/ Designation

M1

Function / Department

Technology

Location

Mysore

Job Purpose

• Responsible for Transport network ( Optics/DWDM/IP-MPLS etc) operations and the service experience
• Ensure quality of installations
• Execution of the task as assigned to mitigate network risks due to environment or other factors
  
  
  

Key Result Areas/Accountabilities

• Deliver service experience to Mobility and enterprise customers.
• On ground support in the circle and central to meet uptime, fault KPI, performance KPI and Change management KPI.
• Execute the recovery operations and situation specific solutions to improve experience for Voice and Data services
• Handle the preventive maintenance of transport network to reduce outages, alarms , performance issues and equipment damage
• Deliver the NOC demands as the TAT, WFM compliance
• Maintain NDD and physical connectivity details
• Work with OEMs, transport, Infra ,OSP teams & NOC to reduce MTTR
  
  
  

Core Competencies, Knowledge, Experience

• 5-10 Years of Transport network Experience in service provider/OEM environment
• Technical expertise in IP-MPLS/DWDM,OTN,MPLS-TP, Ethernet ,SDH etc
• Understanding of Mobility services such as 4G, VoLTE desired.
• Hands on experience in managing Huawei/ECI/Ciena/ZTE/Infinera/Tejas /Cisco/Juniper/Nokia devices in a multi-vendor architecture
• Experience in equipment installation
• Extensive travelling
• Ability to work in dynamic and matrix organization
  
  
  

Must Have Technical / Professional Qualifications

• Graduate in Electronics/Computer science
• CCNA/JNCA/NRS-1 Preferred
  
  
  

Vodafone Idea Limited (formerly Idea Cellular Limited)

An Aditya Birla Group & Vodafone partnership