Location Manager - Secured -Myladuthurai

Aditya Birla Capital


Date: 6 hours ago
City: Remote, Remote
Contract type: Full time
Remote
Job Title

Location Manager – Loan Against Property (LAP)

(Equivalent to Branch Manager – LAP)

Department

Retail Assets – LAP

Reporting To

Area Business Head / Regional Sales Manager

Location

Branch / Assigned Sales Location

Job Purpose

The Location Manager – LAP is responsible for driving end?to?end Loan Against Property (LAP) business at the branch level by leading a sales team, ensuring quality sourcing, maintaining credit discipline, and delivering profitable portfolio growth while adhering to policy and regulatory guidelines.

Key ResponsibilitiesLAP Business & Sales Ownership

  • Own and achieve LAP business targets (disbursements, sourcing, revenue) for the assigned location.
  • Drive acquisition across self?employed, SME, and professional segments.
  • Build and execute location-specific LAP sourcing strategies including walk?ins, referrals, DSTs, connectors, and channel partners.
  • Monitor sales funnel, conversions, TAT, and drop?offs to ensure consistent performance.
  • Ensure sourcing aligns with risk appetite and credit norms.

Team Handling & Performance Management

  • Lead, manage, and motivate a team of Relationship Officers, Sales Managers, and DSTs handling LAP.
  • Set clear targets, conduct daily huddles and periodic performance reviews.
  • Coach team on LAP product features, eligibility, property norms, CIBIL analysis, and income assessment.
  • Identify training needs and drive skill enhancement for complex LAP cases.
  • Ensure discipline, productivity, and engagement within the sales team.

Credit, Policy & Process Adherence

  • Ensure strict adherence to LAP credit policies, documentation standards, and regulatory requirements.
  • Coordinate with Credit, Legal, Technical, Operations, and Disbursement teams for smooth case processing.
  • Review proposals for income surrogates, LTV norms, property valuation, and deviation controls.
  • Maintain audit readiness and zero tolerance for process lapses.

Customer & Channel Management

  • Develop strong relationships with DSAs, brokers, builders, CA/financial intermediaries, and local connectors for LAP sourcing.
  • Act as escalation point for high-value or sensitive LAP customers.
  • Ensure superior customer experience from login to disbursement.
  • Drive repeat business and references from existing LAP customers.

Portfolio Quality & Risk Management

  • Monitor portfolio quality with focus on early delinquency, vintage analysis, and stress indicators.
  • Ensure sourcing quality to control NPAs and credit losses.
  • Support collections team for early bucket management, when required.
  • Conduct regular portfolio reviews and corrective action planning.

Key Skills & Competencies

  • Strong team leadership and field sales management
  • Deep understanding of LAP credit, property assessment, and cash?flow lending
  • Ability to handle complex, high-ticket LAP cases
  • Excellent stakeholder, partner, and customer management skills
  • Result?oriented with strong execution and risk awareness

Educational Qualification

  • Graduate in any discipline
  • MBA / PGDM (Marketing or Finance) preferred

Experience

  • 5–12 years of experience in LAP / Secured Business Loans
  • Minimum 2–3 years in a team handling / branch-level role
  • Experience in Banks / NBFCs preferred

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