Lobby Assistants

CLACKAMAS COUNTY

Clackamas County employees work to serve the public and enrich our community. Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring. We encourage applicants of diverse backgrounds and lived experiences to apply.

Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents.

• SPIRIT: Our Core Values
• Explore Clackamas County
• Recreation, Arts & Heritage
  
  

CLOSE DATE

This posting will remain open until all positions are filled. The first application review will be on Monday, June 8, 2026. We reserve the right to close this recruitment at any time on or after that date.

Compensation

Hourly Pay Range: $18.624374 - $23.327653

Salary offers will be made within the posted pay range and will be based on the candidate's experience (paid or unpaid) that is directly relevant to the position. These positions are classified as Office Assistants.

Job Details And Qualifications

Clackamas County's Facilities Management Division is seeking to hire two part-time, on-call Lobby Assistants to provide essential customer service to both internal and external visitors, helping ensure that our Public Services and Development Services Buildings are welcoming, safe, and functional.

As a Lobby Assistant, you will greet and direct visitors to county services and to local, state, and federal agencies. You will manage access to elevators, stairwells, and conference rooms, assist with building openings and closings, and provide after-hours lobby coverage as needed. Your responsibilities also include maintaining clean and safe lobby areas, performing light cleaning tasks, monitoring touchpoints, checking restrooms, conducting litter patrols, supporting conference room set-ups, and assisting with small office projects such as mailings, scanning, data entry, and handling routine special assignments. Additionally, you will support safety procedures, including incident reporting and assistance during evacuations.

The ideal candidates are professional, approachable, and enjoy interacting with a diverse range of visitors and staff. They organize their work, pay close attention to details, and manage multiple tasks efficiently. Reliability and flexibility are essential, as the position may require varying shifts, including some evenings and weekends. Candidates should be safety-conscious, able to respond calmly in emergencies, and comfortable performing light cleaning and facility support duties. This role is for someone who takes pride in maintaining a welcoming and professional environment for everyone who enters our county buildings.

If you enjoy supporting others, maintaining efficient operations, and creating a positive experience for all building visitors, we encourage you to apply.

Required Minimum Qualifications/ Transferrable Skills:*

These Positions Do Not Require Any Prior Experience. However, To Perform The Essential Functions Of The Positions, Successful Candidates Will Possess

• Basic data entry and Microsoft Outlook skills
• Knowledge of basic conflict resolution and problem-solving skills
• Ability to stay attentive in both slow and hectic environments
• Ability to communicate clearly with visitors, vendors, and county staff
• Ability to look up information online,
• Ability to follow safety policies and procedures
• Ability to perform light housekeeping or custodial tasks as needed to maintain a clean and welcoming environment
  
  

Preferred Special Qualifications/ Transferrable Skills:*

• Experience in customer service or front desk reception
• Experience in a public-facing or government environment
• Experience with scheduling or calendar management software
• Familiarity with office equipment such as copiers, scanners, and multi-line phone systems
• Knowledge of the Clackamas County Red Soils Campus and county programs
• Knowledge of building security protocols or emergency response procedures
• Strong organizational and multitasking skills in a fast-paced setting
• Ability to work independently with minimal supervision
  
  

Pre-Employment Requirements

• Must pass a criminal history check, which may include national or state fingerprint records check
• Must pass a post-offer physical assessment; accommodation requests will be reviewed on an individual basis in compliance with State and Federal legislation.
• For veterans qualified for Veterans' Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position.
  
  

IMPORTANT INFORMATION

Please note: these are temporary, part-time positions that work on an on-call basis. Work schedules will vary depending on operational needs and building activity, and hours are not guaranteed; however, these positions are expected to work an average of approximately 24 hours per week. Selected candidates should be available to work flexible shifts, including daytime, evening, and occasional weekend hours as needed to support county operations.

TYPICAL TASKS

Duties may include, but are not limited to, the following:

• Greets, checks in, and directs citizens to appropriate staff, County services, and/or local, State, and Federal agencies; provides access to the elevator and stairwells with access cards. Provides access to meeting/ conference rooms.
• Assists with the opening and closing of the DSB/PSB buildings. Provides after-hours lobby coverage and ensures the building is locked at the end of a meeting.
• Maintain check-in logs in accordance with county policy. Monitor access card inventory and report any instances of missing or non-functioning cards.
• Ensures the PSB & DSB lobbies, as well as common conference rooms and first-floor restrooms, are clean, safe, and functional. Will assist with Litter patrol of designated areas surrounding the PSB & DSB.
• Completes small projects for staff in the PSS, DSB, and Central Utilities Plant (CUP), including, but not limited to: mailings, scanning, routine special projects, and simple data entry. Monitors the conference room reader board for accuracy and updates the meeting schedules by the common conference room doors daily. May assist the Lobby
• Lead with setting up conference rooms to support County meetings.
• Assists with evacuations by documenting the incident and bringing the AED/first aid to hand off to incident command. Keeps the floors dry and free of hazards. Assists in elevator safety calls by checking the elevator to ensure no one is locked in. Blocks off the elevator with out-of-order bars to ensure safety if issues occur until repairs are completed. Completes incident accident forms when required.
  
  

WORK SCHEDULE

Work schedules will vary depending on operational needs and building activity, and hours are not guaranteed; however, these positions are expected to work an average of approximately 24 hours per week. Houes will include daytime, evening, and occasional weekend hours as needed to support county operations. Specific hours of work will be discussed with the candidate selected for this position when an offer of employment is extended.

This position is designated as on-site/in-person. It is expected that the selected candidate will perform duties at the specified on-site work location.

WORKING CONDITIONS

These positions work 20 hours during a standard workweek of Monday through Friday. Specific hours of work will be discussed with the candidates selected at the time an offer of employment is extended. This position is designated as on-site/in-person. It is expected that the selected candidate will perform duties at the specified on-site work location.

These positions are designated as essential and may be required to report to or remain at work during inclement weather, major emergencies, or disasters when other employees may be excused. Individuals in this role help ensure the continuity of vital county services and may be asked to remain on duty or report to work as directed by their supervisor. In emergency situations, employees may also be temporarily assigned related duties to support critical operations.

Benefits Information

A temporary status positions only receive EAP benefits. Employees will accrue one (1) hour of sick leave for every thirty (30) hours worked, with a maximum accrual of eighty (80) hours per year.

About The Department

The Facilities Management Division provides maintenance and management services to facilities housing county departments. County operations currently occupy 570,034 square feet in more than 80 buildings ranging in size from 600 to 59,000 square feet. Services provided include:

• general maintenance
• janitorial and landscape services
• maintenance and repair of:
• HVAC (heating, ventilating, and air conditioning)
• plumbing
• electrical
• lighting
• mechanical systems
• fire/safety/code compliance
• project management for construction and remodeling
• utilities management
• leasing of facilities
  

Staff perform fire/life safety, indoor air quality, water quality, indoor lighting standards, building and electrical code, and Americans with Disabilities Act (ADA) inspections. Tests and analyses are conducted on a routine and as-needed basis to ensure the safety and comfort of the general public and employees, and to ensure compliance with relevant codes and legal standards.

APPLICATION PROCESS

• Clackamas County only accepts online applications.
  
  

Help with the Application

If you have any questions or issues you may contact the Department of Human Resources by calling 503-655-8459 or emails us at [email protected] . Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays).

How To Claim Veteran's Preference

• Requesting Veterans' Preference
• Learn more about Oregon's Veterans' Preference
  
  

VISA SPONSORSHIP

Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day .

EQUAL EMPLOYMENT OPPORTUNIT Y

Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job.

If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process.