Jira Administrator
Hexnode
Date: 5 hours ago
City: Remote, Remote
Contract type: Full time
Remote
Engineered for Speed. Built for Global Scale.
Hexnode is a global force in Unified Endpoint Management (UEM) and cybersecurity, trusted in 100+ countries to secure millions of devices across Apple, Windows, Android, macOS, Linux, and tvOS. Evolving rapidly into a comprehensive platform encompassing XDR, IdP, and DEX, we maintain an industry-leading release pace of 100+ features annually. We combine the momentum of a hyper-growth company with the mission-critical impact of an enterprise leader.
Ready to accelerate your career? Explore our open roles.
THE ROLE
We are seeking a highly experienced Jira Administrator to manage and optimize our Jira Cloud environment end-to-end. The ideal candidate will play a critical role in supporting our Engineering and Project Management teams, ensuring Jira is aligned to our operational workflows and strategic objectives. This position will also focus on post-migration enhancements and ongoing configuration improvements.
Responsibilities
Benefits
Comprehensive Healthcare Insurance
Flexible Time Off
Wellness Programs
Professional Development Opportunities
Generous Leave Policies
Hexnode is a global force in Unified Endpoint Management (UEM) and cybersecurity, trusted in 100+ countries to secure millions of devices across Apple, Windows, Android, macOS, Linux, and tvOS. Evolving rapidly into a comprehensive platform encompassing XDR, IdP, and DEX, we maintain an industry-leading release pace of 100+ features annually. We combine the momentum of a hyper-growth company with the mission-critical impact of an enterprise leader.
Ready to accelerate your career? Explore our open roles.
THE ROLE
We are seeking a highly experienced Jira Administrator to manage and optimize our Jira Cloud environment end-to-end. The ideal candidate will play a critical role in supporting our Engineering and Project Management teams, ensuring Jira is aligned to our operational workflows and strategic objectives. This position will also focus on post-migration enhancements and ongoing configuration improvements.
Responsibilities
- Serve as the primary Jira Administrator handling full lifecycle administration and support.
- Perform Jira Cloud configuration and customization including:
- Workflows, schemes, custom fields, permissions
- Issue types, automation rules, notification schemes
- Boards, dashboards, filters, project templates
- Work closely with Engineering, Product, and Project Management teams to understand requirements and translate them into effective Jira solutions.
- Manage Jira post-migration enhancements and troubleshooting as needed.
- Integrate Jira with other tools such as Confluence and marketplace apps.
- Maintain user roles, access control, governance, and best practices.
- Perform data analysis, reporting, and Jira cleanup activities to optimize performance.
- Ensure adherence to compliance, security controls, and established process standards.
- Provide Jira training, guidance, and documentation for internal stakeholders.
- Minimum 4+ years hands-on experience as Jira Administrator.
- Strong expertise with Jira Cloud (configuration, customization, automation).
- Experience supporting Agile/DevOps teams (Scrum, Kanban frameworks).
- Knowledge of Jira post-migration support and troubleshooting.
- Understanding of integrations with Confluence, Bitbucket, or similar tools.
- Strong analytical, communication, and stakeholder management skills.
- Ability to independently manage priorities and deliver results in a fast-paced environment.
Benefits
Comprehensive Healthcare Insurance
Flexible Time Off
Wellness Programs
Professional Development Opportunities
Generous Leave Policies
How to apply
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