IT Support Engineer
Gopalan Commercials
Date: 2 weeks ago
City: Remote, Remote
Contract type: Full time
Remote
Location: Bangalore, Karnataka, India Department: IT Support
Industry: Gopalan Group Type: Full-Time Experience: 2–5 Years
Job Summary
We are looking for an experienced IT Support Engineer to provide technical support, maintain IT infrastructure, and ensure smooth day-to-day IT operations. The candidate should possess strong troubleshooting skills and be capable of supporting end-users across hardware, software, and network- related issues.
Key Responsibilities
Industry: Gopalan Group Type: Full-Time Experience: 2–5 Years
Job Summary
We are looking for an experienced IT Support Engineer to provide technical support, maintain IT infrastructure, and ensure smooth day-to-day IT operations. The candidate should possess strong troubleshooting skills and be capable of supporting end-users across hardware, software, and network- related issues.
Key Responsibilities
- Install, configure, and maintain desktops, laptops, printers, and peripherals.
- Troubleshoot hardware, software, and operating system issues.
- Provide first-level technical support to end users.
- Configure email accounts and user access permissions.
- Maintain LAN, Wi-Fi, and basic network connectivity.
- Install software updates, antivirus, and security patches.
- Monitor IT assets and maintain inventory records.
- Coordinate with external vendors for system maintenance.
- Ensure timely resolution of IT support tickets.
- Maintain IT documentation and service reports.
- Windows OS
- Hardware Troubleshooting
- Networking
- Active Directory
- MS Office 365
- Printer Configuration
- Remote Support
- IT Asset Management
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