Intern, Content Writer

The role

We're looking for a Content Marketing Intern to help manage our publishing workflow. This is a foundational role within the Content & Marketing team, where you'll work closely with writers, SEO specialists, and team leads to ensure content goes live accurately, consistently, and at the quality bar we expect.

Your main responsibility will be uploading and formatting content on our CMS while ensuring every page meets our quality standards. This includes checking SEO fundamentals, spotting editorial issues, and flagging gaps before content goes live.

You'll do some light editing and refinement where needed, but your focus is being a quality gate: catching what's broken, what's missing, or what doesn't align with our template and brand voice.

You'll also support the wider content team with operational tasks such as auditing pages, maintaining documents, and running process-driven work that keeps things moving.

This isn't just about publishing pages. You'll learn how content operations, SEO, and publishing workflows work together at scale, and how strong systems keep a global content engine running smoothly. You'll contribute real work from week one and build hands-on exposure to how high-quality content gets shipped across a fast-moving marketplace.

If you're someone who notices details others miss, enjoys bringing structure to messy workflows, and cares deeply about clarity and quality, this role is for you.

What makes this role special?

• Real ownership from day one: Your work goes live on Headout, used by millions of travellers booking experiences across 100+ cities worldwide. You'll work on actual publishing workflows and operational tasks that directly impact the quality of our content.
• Learn content operations at scale: You'll build hands-on experience in content operations, SEO, CMS publishing, and editorial workflows while working on content across a global marketplace.
• Exposure beyond just content: You'll see how content, product, SEO, and growth work together behind the scenes and understand how different teams collaborate to improve discoverability and user experience.
• A quality-first culture: We move fast, but we care deeply about clarity, consistency, and usefulness. You'll work in an environment where attention to detail matters and feedback helps everyone improve.
• A team that values ownership: You'll work directly with the content and SEO teams, with real accountability from week one. This isn't busywork, you'll help keep critical publishing pipelines running smoothly.
• A product people genuinely use: Headout helps people discover and book tours, attractions, and activities across the world. There's something satisfying about working on content that helps someone plan a memorable experience in a new city.

What skills & experience do you need?

Core skills

• Sharp eye for detail and consistency
• Ability to follow templates and editorial guidelines accurately
• Basic understanding of what makes content clear and useful
• Comfortable working with AI-generated content and identifying where it falls short
• Research and fact-checking instincts

CMS & publishing

• Upload, format, and structure content on our CMS (Prismic)
• Ensure proper use of headings, links, and page structure
• Maintain consistency in formatting and layout across pages

Quality checks

• Review AI-generated drafts against our templates before publishing
• Check for SEO basics: meta title, meta description, internal linking
• Flag gaps, inconsistencies, or content that doesn't meet our standards
• Do light editing where needed: fix clarity issues, cut repetition, improve flow
• Loop in team leads/writers when needed to improve content quality

Content operations

• Support the team with page audits and content hygiene tasks
• Help maintain and update internal documents as needed
• Handle process-driven tasks that keep the content pipeline running smoothly

Mindset

• Process-oriented: You follow systems and flag when something is off
• Detail-oriented: You catch inconsistencies others miss
• Clarity-first: You prioritise usefulness and readability over sounding impressive
• Ownership-driven: You care about the final output, not just completing tasks
• Comfortable with ambiguity: You can work with rough drafts and incomplete inputs
• Skeptical editor: You don’t take content at face value. You question, refine, and improve it. Brownie points if you know when to use an em dash and when to remove it from a copy.

Good to Have

• Basic understanding of SEO
• Experience working with AI-generated content