Front Office

Estherea Resort & Spa, located in Jaipur and nestled in the scenic Aravallis, offers an exceptional blend of luxury and tranquility. Known for its exquisite interiors, private pool villas, and versatile banquet facilities, Estherea is a premier destination for grand celebrations and serene retreats. Guests enjoy a diverse range of delectable multi-cuisine dining options, along with world-class hospitality. Estherea embodies elegance and comfort, creating unforgettable experiences for every visitor.

This is a full-time on-site role for a Front Office professional at Estherea Resort & Spa, based in Jaipur. The role includes welcoming guests, managing check-ins and check-outs, handling reservations and appointment scheduling, addressing guest inquiries, and providing exceptional customer service. Additional responsibilities include ensuring smooth operational processes at the front desk and maintaining a hospitable atmosphere for all guests.

• Strong Customer Service and Communication skills to professionally address guest needs and inquiries.
• Proficiency in Receptionist Duties and Phone Etiquette to manage front desk tasks effectively.
• Experience in Appointment Scheduling and organizational skills to coordinate reservations seamlessly.
• Friendly demeanor, attention to detail, and the ability to handle multitasking in a fast-paced environment.
• Proficiency in hotel management systems or related software is a plus.
• Prior hospitality or front office experience is advantageous but not mandatory.
• Fluency in English is required; knowledge of other languages is an asset.