Front Desk associate

Front Desk associate

Contact us at: [email protected]

Responsibilities:

Front Desk Associate

• Overseeing day-to-day operations including check-in/check outs, guests’ queries, maintaining guest records, housekeeping, etc.

• Handle Guest interaction In person and also Email correspondence

• Staff interactions/management with housekeeping staff and external vendors

• Quality control and maintenance

• Manage back-office systems and processes

• Adhere to finance and accounting standards incl. daily accounts

• Being up to date about the activities and events happening in the hostel and around the city

• Ensuring that Guests have a great time and convert their happiness into great reviews

• Responsible to execute the tasks which will be inclusive always

• Experience of at least 1 year in service industry preferred

• Excellent communication skills

• Self Starter and willing to take risks

• Available to work anytime including weekends

• Excellent management and team skills

• Education in Hospitality, Hotel Management Mandatory