EXECUTIVE - SALES COORDINATOR

Job Summary

The Executive - Sales Coordinator will play a crucial role in supporting the sales team by managing order processing, preparing quotations, and ensuring effective follow-ups. This position requires a proactive individual who can implement upselling and cross-selling strategies to generate business and enhance customer satisfaction.

Duties and Responsibilities

• Process customer orders accurately and efficiently.
• Prepare and send quotations to clients in a timely manner.
• Conduct follow-ups with clients to ensure satisfaction and address any inquiries.
• Implement upselling and cross-selling strategies to maximize sales opportunities.
• Generate new business leads and maintain relationships with existing clients.
• Collaborate with the sales team to achieve sales targets and objectives.

Qualifications and Requirements

• 1-3 years of experience in a sales coordination or related role.
• Strong understanding of order processing and sales procedures.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office Suite and CRM software.
• Ability to work independently and as part of a team.

Key Competencies

• Strong organizational and time management skills.
• Attention to detail and accuracy in work.
• Ability to adapt to changing priorities and work under pressure.
• Proactive approach to problem-solving and decision-making.
• Customer-focused mindset with a passion for sales.

Performance Expectations

• Meet or exceed monthly sales targets and objectives.
• Maintain a high level of customer satisfaction and retention.
• Demonstrate effective communication and collaboration with team members.
• Continuously seek opportunities for process improvement.