Enterprise Architect

Job Title

Enterprise Architect

Job Description

We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.

The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.

The Concentrix Technical Products and Services team is the driving force behind Concentrix’s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.

Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.

Join us and be part of this journey towards greater opportunities and brighter futures.

About The Role

We are seeking an experienced Enterprise Architect to lead the Bank's architecture strategy, governance, and solution design initiatives. The role will be responsible for defining target-state architecture, governing technology decisions, and ensuring alignment between business objectives, regulatory requirements, and technology investments.

Required Experience

• 15-20 years of experience in Banking, Financial Services, or large enterprise technology environments.
• Minimum 5 years in Enterprise Architecture, Solution Architecture, or Technology Strategy roles.
• Experience in architecture governance, solution reviews, and technology transformation programs.
• Strong understanding of banking domains such as Core Banking, Payments, Lending, Digital Channels, AI, ML, CRM, Data, and Analytics.
  
  

Preferred Qualifications

• TOGAF, Zachman or similar Architecture Framework certification.
• Cloud Architecture certifications (Azure/AWS/GCP).
• Knowledge of API, Microservices, Data Platforms, Cloud, AI, and Security Architecture.
  
  

Key Skills

• Enterprise Architecture
• Architecture Governance
• Solution Architecture
• Banking Technology Landscape
• Cloud & Integration Architecture
• Data & AI Architecture
• Technology Strategy & Roadmaps
• Stakeholder Management
• Vendor Evaluation & Technology Selection
  
  

Key Responsibilities

• Define and maintain Enterprise Architecture roadmap across Business, Application, Data, Integration, Security, and Technology domains.
• Lead Architecture Review Board (ARB) and architecture governance activities.
• Review and approve solution architectures for strategic projects.
• Drive modernization, cloud adoption, API strategy, data platforms, and digital transformation and AI initiatives.
• Establish architecture principles, standards, and reference architectures.
• Evaluate new technologies, vendors, and solution options.
• Ensure compliance with security, risk, and regulatory requirements.
• Partner with Business, Technology, Security, and Risk teams to deliver scalable and resilient solutions.
• Mentor solution architects and technical teams.
  
  

Success Measures

• Effective architecture governance across all strategic initiatives.
• Alignment of technology investments with business strategy.
• Reduction in technology duplication and technical debt.
• Successful delivery of scalable, secure, and future-ready solutions.
• Establishment of enterprise-wide architecture standards and best practices.