Deputy Manager - Ecommerce

About Us

Who we are:

Samsonite is the worldwide leader in superior travel bags, luggage, and accessories combining notable style with the latest design technology and the utmost attention to quality and durability. For more than 100 years, Samsonite has leveraged its rich heritage to create unparalleled products that fulfill the travel lifestyle needs of conscious movers everywhere. With a portfolio of brands including Samsonite, Tumi, American Tourister, High Sierra, Gregory, Hartmann, and Lipault Paris, our products are sold in over 100 countries in North America, Asia, Europe and Latin America through our company-operated retail store, websites and a variety of retail partners.

Job Description

• End-to-End Business Ownership
• Own full P&L responsibility for assigned marketplace accounts.
• Deliver revenue, contribution margin, and growth targets aligned with annual operating plans.
• Build scalable and sustainable growth frameworks for the ecommerce channel.
• Strategic Growth & Joint Business Planning
• Develop and lead Annual Operating Plans and Joint Business Plans (JBP) with platform partners.
• Identify and activate structural growth levers including assortment strategy, pricing architecture, paid visibility, and demand generation.
• Lead planning and execution of marquee sale events (BBD, GIF, Prime Day, EOSS, etc.).
• Drive share gain within category through improved discoverability and conversion excellence.
• Senior Stakeholder Management
• Build strong working relationships with Category Heads and senior leadership
• Lead commercial negotiations covering trade terms, funding, and strategic investments.
• Represent ecommerce business in internal leadership reviews and strategic forums.
• Commercial & Promotional Governance
• Architect promotional calendar balancing growth acceleration and profitability discipline.
• Optimize discount structures, trade spends, and advertising ROI.
• Conduct post-event performance analysis to improve future interventions
• Operational/Supply Chain Alignment & Financial Reconciliation
• Ensure optimal inventory health, forecasting accuracy, and in-stock performance.
• Collaborate closely with supply chain to minimize lost sales and excess inventory.
• Monitor returns, ratings, and customer experience metrics to protect brand equity.
  
  

Key Performance Indicators

• Revenue & Growth %
• Contribution Margin & ROI
• Marketplace Share & Visibility Metrics
• Inventory Health & In-Stock %
• Promotional Efficiency
• Customer Experience Metrics
• 8–12+ years of progressive experience in Ecommerce, Marketplace Management, or Strategic Key Account roles.
• Proven track record of independently managing large-scale ecommerce businesses with full P&L accountability.
• Deep understanding of marketplace ecosystems, commercial frameworks, and scalable growth strategies.
• Exposure to Flipkart marketplace operations and leadership engagement is a strong advantage.
• Demonstrated ability to influence senior stakeholders and drive strategic joint business planning.
• Strong commercial judgment with advanced negotiation and trade optimization capabilities.
• Highly analytical mindset with expertise in Excel, business modelling, and performance analytics.
  
  

About The Team

Why you'll love working here:

• Our employees matter. As a people-focused business, we work hard to provide meaningful rewards and development opportunities for our employees, recognizing performance, and creating a supportive working environment for them, wherever they are based.
• Vibrant culture. We are committed to a diverse and rich culture, welcoming people from all walks of life. Our long-standing commitment to culture and inclusion empowers us to bring our authentic selves and unique differences to work every day.
• Socially responsible. We want to minimize our products' impact on the environment and help create positive journeys worldwide. We do this by creating the best products using the most sustainable and innovative materials, methods, and models.
  
  

What We Value

At Samsonite, we do more than create the bags that move with our consumer, we inspire and celebrate the moments that move them. We believe we have a responsibility to the world in how we operate, the products we sell, the communities where we live and work, and how we treat the people we employ. We're as diverse as travel itself, and like travel, your journey with Samsonite presents the opportunity to be a part of something bigger and explore your passions. This is why we offer various paths for professionals and celebrate the knowledge and skills they bring to our team. We are committed to a respectful workplace that allows our team members to bring their best selves to the workplace daily.

Samsonite is an equal opportunity employer and is committed to promoting and maintaining a work environment in which all applicants, associates, customers, and other individuals are treated with dignity and respect free from unlawful harassment, discrimination, or retaliation.