D365 Technical Architect

About Xerox Holdings Corporation

For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is continuing its legacy of innovation to deliver client-centric and digitally-driven technology solutions and meet the needs of today’s global, distributed workforce. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients. At Xerox, we make work, work. Learn more about us at www.xerox.com.

Lexmark is now a proud part of Xerox, bringing together two trusted names and decades of expertise into a bold and shared vision.

When you join us, you step into a technology ecosystem where your ideas, skills, and ambition can shape what comes next. Whether you’re just starting out or leading at the highest levels, this is a place to grow, stretch, and make real impact—across industries, countries, and careers.

From engineering and products to digital services and customer experience, you’ll help connect data, devices, and people in smarter, faster ways. This is meaningful, connected work—on a global stage, with the backing of a company built for the future, and a robust benefits package designed to support your growth, well-being, and life beyond work.

This position is for a D365 Technical Architect supporting the Sales, Customer Service, Field Service and Project Services implementation.

Overview:

• Focuses on one or more major feature sets within the broader D365 domain.
• Collaborates with Product Owners, Functional Architects and Development teams that work within the related Delivery teams.
• Primarily engages with the delivery teams on current development initiatives from a design and implementation perspective.
• Also contributes to efforts to strengthen the application development infrastructure
• Helps shape the technical strategy for the applications within the D365 domain.
  
  

Specific Responsibilities:

• Analyzes business needs and user requirements to design and implement application solutions using the D365/Xrm platform, Azure components, and other integration-related toolsets (SSIS, WebServices).
• Develop and maintain design artifacts representing the proposed technical solutions effectively.
• Stays up-to-date with the latest best practices and standards in the D365 and Azure platform.
• Work closely with delivery teams in an agile development environment, ensuring proper implementation and adoption of solutions.
• Drive testability (including automated testing, unit testing and user acceptance testing) and operational readiness in solution designs.
• Advocate for continuous improvement and adoption of best practices.
• Create designs that promote methods of configuration for agility and responsiveness.
• Conduct design and code reviews to maintain development quality.
• Ensure compliance with data security, licensing, and resource usage requirements.
• Assist business leaders with change management and user adoption in order to effectively use tools and systems
• Assist in planning for and adopting of Microsoft’s major and minor releases to maximize platform utilization.
• Summarize and communicate findings at an executive level
  
  

Qualifications:

• Required:
• 5-15 years of relevant work experience
• Minimum 3 years’ experience with MS Dynamics 365 or related platforms
• Strong ability to communicate design concepts effectively.
• Deep development experience within the D365 technology stack
• Experience in business analysis
• Ability to organize information, prioritze tasks and adapt to changing priorities
• Experience working with a highly customized application
• Preferred:
• Experience with Mobile App Development, CRM portals and Data Migration
• Experience with Azure components such as Function Apps, Service Bus and Logic Apps
• Experience with SQL and Stored Procedures
  
  

Education/Training:

• Bachelor’s degree or equivalent required
• Industry Standard Technical Certifications desired.
  
  

Knowledge, skills & abilities:

• Strong organizational and time-management skills.
• Excellent oral and written communication skills.
• Creative problem-solving abilities and flexibility.
• Proactive approach to work and ability to thrive in a fast-paced environment.
• Effective team player with the ability to collaborate across various levels of management.