Customer Support Executive
Curefit
Date: 2 weeks ago
City: Remote, Remote
Contract type: Full time
Remote
The role involves handling customer enquiries and complaints across multiple channels while ensuring timely and effective resolution. It requires maintaining accurate records, coordinating with internal teams for quick issue resolution, and providing an empathetic, customer-first experience. The focus is on owning every interaction and ensuring high customer satisfaction.
Customer Support, Customer Care Executive, Customer Support Representative
Customer Support, Customer Care Executive, Customer Support Representative
- Handle customers on their enquiries/complaints via multiple channels i.e. call/mail.
- Resolve 9-10 customer tickets per hour
- To understand the product features for better problem solving.
- To keep records of customer interactions, transactions, comments, complaints.
- Communicate issues to appropriate internal teams as necessary for quick resolution and coordinate with them for solving any customer issues.
- To ensure customer satisfaction and provide an empathetic experience to every user.
- To own every interaction with the customer and ensure every customer is a happy customer
- Reporting all product and service-related issue/trends to the respective support staff
- Graduation is mandatory
- 1+ years of experience in customer service function (e-com / hospitality industry preferred)
- Good comprehension skills -- ability to clearly understand and relate to the issues customers raise
- Good composition skills-- ability to compose a grammatically correct, concise, and accurate written response
- Effective problem solving skills
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
AM - Outlet
Accor,
Remote, Remote
1 day ago
Company Description"Why work for Accor?We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore...
ACCOMMODATIONS
Khoja Khoji,
Remote, Remote
1 week ago
AccommodationsBoys Student HostelGirls Student HostelGuest HouseHotelsLodgePaying GuestProperty RentResortService ApartmentWorking Men HostelWorking Women HostelAdvertisement & MarketingAgriculture & FarmingApparelAstrologyAutomobileBookCoaching & TutorialsComputer TrainingConstructionDistributors & SupplierEducationElectronicsEmergencyEssential ServicesEssential ShopsShow MoreFinanceFitnessFood ItemsFurnitureHealthHome ApplianceHome Need & DecorIndustrial MachineryInsuranceJewelleryJournalist & Media HouseKitchen ApplianceMachinery & EquipmentMatrimonyOffice NeedPrintingProfessional ServiceQuick Eat & DrinksReal EstateReligious PlacesRepairs & ServiceRestaurantSoftware Dev & ServiceTour & TravelTrainingVehicle for RentWeddingsShow LessAmbabhonaAnandapurAnugulAskaAstarangAstarangaAthagarhAthamallikAttabiraAulBadambaBadchanaBahanagaBalangirBalasoreBaliapalBalikudaBalipatanaBalisankaraBalligudaBalugaonBamraBanarpalBandhugaonBangiriposiBangomundaBankiBanspalBarangaBarbilBargaonBargarhBariBaripadaBarkoteBarpaliBastaBasudevpurBeguniaBeguniapadaBelganBellagunthaBelpaharBerhampurBetanatiBhadrakBhandaripokhariBhanjanagarBhapurBhatliBhawanipatnaBhedenBhograiBhubanBhubaneswarBijepurBinikaBinjharpurBiramaharajpurBiridiBisraBissamcuttackBodenBoiparigudaBolagarhBonaiBonthBorigumaBoudhBrahmagiriBrajarajnagarBugudaBurlaChakapadChampuaChandabaliChandahandiChandikholChandrapurChhatrapurChhendipadaChikitiChoudwarCuttackDabugamDaitariDamanjodiDampadaDaringbadiDasmantpurDaspallaDeogarhDerabishDhamnagarDhamraDharakoteDharmagarhDhenkanalDigapahandiDunguripalliErasamaGaisiletGaniaGanjamGaradpurGhasipuraGhatagaonGondiaGopGudariGUdayagiriGummaGunupurGurundiaHarabhangaHarichandanpurHatadihiHemgirHindolHinjilicutHirakudJagannathprasadJagatsinghpurJajpur-RoadJajpur-TownJaleswarJamankiraJarkaJashipurJataniJeyporeJharbandhJharigamJharpokhariaJharsugudaJhumpuraJodaJujomoraKabisurya NagarKakatpurKalimelaKalyanasinghpurKamakhyanagarKanihaKankadahadKantabanjiKantamalKantapadaKantiloKaptipadaKaranjiaKashinagarKasipurKendraparaKeonjharKesingaKhairaKhairputKhajuripadaKhalikoteKhandapadaKhariarKhuntaKhurdaKishorenagarKNuagaonKoidaKolabiraKolnaraKomnaKonarkKoraputKoreiKosagumudaKotagarhKotpadKuarmundaKuchindaKujangaKukudakhandiKulianaKundraKutraLahunipadaLaikeraLakhanpurLamtaputLanjigarhLathikataLaxmipurLephripadaLoisingaMahakalparaMahangaMalkangiriManeswarMarshaghaiMathiliMelchhamundaMohanaMorodaMunigudaNabrangpurNaktideulNandahandiNandapurNarasinghpurNarayanpatnaNarlaNaugaonNayagarhNialiNilgiriNimaparaNischintakoiliNuagadaNuagaonNuagaonNuapadaOdagaonOdapadaOupadaPadampurPadmapurPaikmalPallaharaPapadahandiParadeepParalakhemundiParjangPatnaPatnagarhPatrapurPattamundaiPhiringiaPhulbaniPipiliPodiaPolsaraPottangiPuriPurusottampurR.UdayagiriRaghunathpurRaigharRaikiaRairakholRairangpurRajborasombarRajgangpurRajkanikaRajnagarRamanagudaRangeilundaRanpurRayagadaRayagadaReamalRemunaRengaliRourkelaRupsaSaharpadaSalepurSambalpurSankhemundiSaranakulSarangadaSemiligudaSeragadSimuliaSinapaliSinghpurSohelaSonepurSoroSubdegaSuliapadaSunabedaSundargarhSuradaTalcherTangarpaliTarvaTelkoiTentulikhuntiThakurmundaTherubaliTigiriaTihidiTikabaliTileibaniTiringTirtolTitilagarhTumudibandhUdalaUllundaUmerkoteSelect AreaKendraparaMancheswar
Production Manager, Prime Video & Amazon MGM Studios
Prime Video & Amazon MGM Studios,
Remote, Remote
1 week ago
DescriptionAmazon Prime Video, India is seeking an experienced Production Manager to work on Hindi Originals- series, films and unscripted projects. This role requires an experienced production professional who can manage complex projects while collaborating with creative and business teams to deliver world class content for our Indian audience.Key job responsibilitiesProduction Management & Oversight Independently negotiate and analyze budgets for low...
