Customer Assistance Manager_Personal Loan-Hardship Assistance Unit_Thane
Saarthi
Date: 9 hours ago
City: Thāne, Maharashtra
Contract type: Full time
Description
The Portfolio Manager will be responsible for managing collections and recovery for retail asset products within the assigned area. This includes overseeing repossession activities, coordinating with external agencies, handling legal formalities, and leading a team of collection executives. The role requires a proactive approach to field operations, team training, and compliance with internal and regulatory standards.
Collections Management: Monitor and maintain collection efficiency across assigned portfolios. Ensure timely follow-ups and resolution of delinquent accounts. Analyze collection trends and implement corrective actions. Repossession & Recovery: Manage repossession activities in coordination with repossession agents. Oversee the sale of repossessed assets to maximize recovery. Ensure compliance with legal and regulatory requirements during repossession. Agency & Field Coordination: Liaise with external collection agencies and field executives. Provide training and guidance to the collections team. Conduct field visits when necessary to support recovery efforts. Legal & Compliance: Coordinate with legal teams for initiating and following up on legal actions. Ensure all documentation and processes are in line with bank policies and regulatory norms.
The Portfolio Manager will be responsible for managing collections and recovery for retail asset products within the assigned area. This includes overseeing repossession activities, coordinating with external agencies, handling legal formalities, and leading a team of collection executives. The role requires a proactive approach to field operations, team training, and compliance with internal and regulatory standards.
Collections Management: Monitor and maintain collection efficiency across assigned portfolios. Ensure timely follow-ups and resolution of delinquent accounts. Analyze collection trends and implement corrective actions. Repossession & Recovery: Manage repossession activities in coordination with repossession agents. Oversee the sale of repossessed assets to maximize recovery. Ensure compliance with legal and regulatory requirements during repossession. Agency & Field Coordination: Liaise with external collection agencies and field executives. Provide training and guidance to the collections team. Conduct field visits when necessary to support recovery efforts. Legal & Compliance: Coordinate with legal teams for initiating and following up on legal actions. Ensure all documentation and processes are in line with bank policies and regulatory norms.
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Transaction Monitoring Analyst
IDFC FIRST Bank,
Thāne, Maharashtra
9 hours ago
Job RequirementsJob Title: Transaction Monitoring AnalystFunction: RiskJob Purpose:The role holder has the responsibility to carefully monitor fund transfers for the bank, report for any suspicious activity or AML for the assigned businesses. It entails creating Suspicious Transaction Reports, summaries, and presentations for senior management to develop strategies aligning to the larger objectives of the bank.Roles & Responsibilities:Investigate suspicious activity, including...
Senior Operations Specialist - Asset Digital Journeys
IDFC FIRST Bank,
Thāne, Maharashtra
10 hours ago
Job RequirementsAbout the RoleThe Senior Operations Specialist – Asset Digital Journeys in the Loan Servicing – Retail Asset Operations department plays a strategic role in driving digital transformation across asset operations. This techno-functional position requires leveraging functional expertise to design and implement technology-driven solutions that enhance customer experience and operational efficiency. The role involves facilitating digital journeys for business teams,...
Manager / Senior Manager - Project Engineering
Evonik,
Thāne, Maharashtra
2 weeks ago
What We OfferAt Evonik, you’re part of a global chemical company working in many sectors that go beyond chemistry. From lipids for tomorrow’s medicines, biosurfactants for green detergents, additives for plastics recycling or membranes to help drive forward the energy transition, you’ll play an essential part in helping the world’s most essential industries succeed.Our success hinges on a diversity of...
