Branch Training Manager - Agency

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1. Position Overview

Position Title

Branch Training Manager

Department

Distribution Training_Agency

Level/ Band

301/401- Assistant Manager / Manager

Role Summary:

• Conducts training as per the defined levels for the assigned channel., manages and develops assigned trainers and TOs and manages and executes training schedules for the location.

1. Organizational Relationships

Reports To

State Head Training

Supervises

Direct: Assigned trainers and TO’s

Indirect: IRDA Training Institutes in the zone

Job Dimensions

Geographic Area Covered

As per given geography

Stakeholders Internal

City Heads Training, Trainers, Training Service Providers, Agency Managers, Regional Development Managers in their Zone

Stakeholders External

IRDA Training Institutes, Suppliers

1. Key Result Areas

Critical Responsibilities

· Training as per assigned Channel

ø Agency: All Levels; BA all Levels

ø Corporate Agency Channel: Level 2, Level 3 and Level 4

ø Bank Assurance: Level 1, Level 2, Level 3 and Level 4

ø Broking: Level 2 and Level 3

· Manage the local training resources and training schedule

· Manage & Develop assigned Trainers and TO’s on a day-to-day basis

Primary Responsibilities

· IRDA passing percentage of advisors should be minimum 80%

· To announce monthly training schedules by the 5^th of every month

· Submit weekly / monthly reports to Head of Distribution Training

· Ensure all IRDA rules and regulations are followed as far as training is concerned (Defect free adherence to IRDA rules and regulations)

· To ensure training records are maintained and updated constantly

Risk

· Participate in risk mitigation plans, contingency planning, business continuity programs by executing and reporting within defined timelines. Highlight and recommend process gaps, flaws and process changes

1. Skills Required

Technical

· Training Skills

· Product knowledge

Behavioral

· Team Management

· Leadership skills

· Communication skills

· Trainer observation skills

Essential

Desired

Interpersonal skills

·

Communication skills

·

Creative thinking skills

·

Supervising / Leadership skills

Teamwork Skills

·

Influencing skills

·

Relationship Building skills

·

Decision making skills

·

1. Incumbent Characteristics

Essential

Desired

Qualification

· Graduation

· AIII/ FIII most preferred for IRDA trainer’s profile.

· Even Licentiate Pass of III also to be given preference.

· Insurance qualification like LOMA etc. to be preferred.

Experience

· Should have at least 3 years of sales experience

· 6 years of Training experience

· Experience in Financial / Insurance sector desirable

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