Blackline Admin

Job description:

Job Description

Role Purpose

The SIMS customer has requested to offshore one Blackline Admin role to manage the Blackline tool, with an immediate requirement to initiate the project.

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• Required Skills & Experience
  • Relevant experience in BlackLine tool – 5+ years
  • Strong understanding of R2R processes (GL, Reconciliations, Journals)
  • Experience with ERP systems (SAP preferred)
  • Exposure to BlackLine modules:
    • Account Reconciliation
    • Task Management
    • Matching
  • Strong analytical skills and attention to detail
  • Good communication skills
  Key Responsibilities
  • Support BlackLine system administration, including user setup, access management, and role assignments.
  • Assist in account reconciliation management, including assignment of preparers, reviewers, and approvers.
  • Maintain and update reconciliation groups, templates, and frequencies.
  • Support task management and close calendar activities to ensure timely month-end close.
  • Monitor and schedule system jobs, data loads, and interfaces.
  • Assist in transaction matching and issue resolution for unmatched items.
  • Perform data validation checks to ensure completeness and accuracy of uploaded data.
  • Support change management activities (new account setup, modifications, and clean-up).
  • Coordinate with finance teams (RTR/AP/AR) for issue resolution and process alignment.
  • Maintain documentation, SOPs, and support audit requirements.

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• Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client
  • Undertake product trainings to stay current with product features, changes and updates
  • Enroll in product specific and any other trainings per client requirements/recommendations
  • Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client
  • Update job knowledge by participating in self learning opportunities and maintaining personal networks

͏ Deliver
NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback2Self- ManagementProductivity, efficiency, absenteeism, Training Hours, No of technical training completed

Mandatory Skills: Record to Report - DOP .

Experience: 3-5 Years
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