BizOps Program Manager, Stores TA Enablement

DESCRIPTION

At Amazon, we are committed to being the most customer-centric company on Earth. Our Talent Acquisition (TA) team plays a critical role in attracting and hiring the world's best talent to fuel Amazon's growth. Within TA Stores APAC, the Program Management Office (PMO) drives operational excellence, strategic coordination, and continuous improvement across the region. We are a team of builders who thrive in a fast-paced, data-driven environment and are passionate about making hiring better, faster, and more equitable for everyone.

We are seeking a proactive and detail-oriented Program Manager I to join the APAC TA Stores BizOps team. In this role, you will own the rhythm of business for the APAC PMO — driving business review cadences, maintaining governance mechanisms, and taking up programs aligned to organizational priorities. You will analyze data to identify trends, build mechanisms that solve business problems programmatically, and ensure the PMO continues to progress toward its strategic objectives.

This role combines the rigor of program management with the operational awareness of BizOps — you will not just coordinate, but actively contribute to how the team identifies issues, structures solutions, and delivers outcomes at scale. This is a high-visibility role that requires strong program management fundamentals, written communication, stakeholder management, and the ability to operate both strategically and tactically in a fast-paced environment.

Key job responsibilities
Own and coordinate the MBR/WBR cadence for APAC TA Stores — including stakeholder input collection, quality review, document compilation, and action item tracking through to closure
Maintain the overall rhythm of business for the PMO, ensuring goal reviews, operating cadences, and leadership reporting mechanisms run on schedule and drive accountability
Manage PMO Governance Calls including agenda preparation, facilitation, and execution for Bi-Weekly Work Review & Intake Calls, Spotlight Calls, and Monthly PMO Team Meetings
Manage internal Wiki and knowledge resources, ensuring content governance and supporting swimlane owners in maintaining their pages
Take up programs aligned to organizational priorities and drive them end-to-end — defining scope, creating project plans, managing timelines, and delivering measurable outcomes
Identify operational issues and solve them in a programmatic manner — building repeatable mechanisms, frameworks, and processes rather than one-off fixes
Work cross-functionally with TA leaders and regional stakeholders to define requirements, align priorities, and remove blockers
Analyze operational data and business review documents to identify trends, surface recurring issues, and highlight patterns that require leadership intervention
Build tracking mechanisms to provide visibility into program health, goal progress, and operational performance
Deliver data-driven recommendations to leadership, enabling proactive decision-making over reactive mechanisms

About the team
The APAC TA Stores PMO BizOps team operates at the intersection of program management and business operations — we don't just coordinate, we identify problems, build mechanisms, and drive programs that move the needle for the organization. Our team maintains the rhythm of business for APAC TA leadership while simultaneously owning programs that solve systemic challenges across the region. We believe in structured thinking, data-driven decision-making, and building repeatable solutions over one-off fixes. Our vision is to shift from reactive coordination to proactive excellence — where every team member contributes as both an operator and a program owner.

BASIC QUALIFICATIONS

• 3+ years of program or project management experience
• 3+ years of advanced Microsoft Word and Excel experience
• 3+ years of managing stakeholders in cross-functional project experience
• Bachelor's degree

PREFERRED QUALIFICATIONS

• Experience in requirement gathering and ability to write clear and detailed requirement document
• Experience with Excel
• Experience working in an analytical environment with cross-functional teams

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