Associate - US Payroll Ops

Job Description

Be part of a team where your payroll optimization and automation expertise drive meaningful, lasting change.

As an Associate in US Payroll Ops, you will be responsible for overseeing and improving end-to-end U.S. payroll processes.

Job Responsibilities

• Process Engineering & Continuous Improvement
• Perform end-to-end assessments of the U.S. payroll lifecycle to identify bottlenecks, risks, and inefficiencies. Redesign workflows to reduce manual inputs, improve accuracy, and accelerate processing timelines.
• System Integration & Automation
• Support and document automation projects leveraging Oracle HCM Payroll, Alteryx, and PEGA. Contribute to automation of repetitive activities (e.g., validation and reconciliation), including the use of RPA where applicable.
• Controls, Compliance & Risk Mitigation
• Support robust control frameworks to ensure payroll compliance and audit readiness. Ensure processes align with federal and state regulations (including FLSA, tax withholding requirements, and relevant labor laws).
• Standardize and support SOX controls, documentation, and internal audit protocols to reduce operational and financial risk.
• Execution & Stakeholder Partnership
• Partner closely with Payroll Operations, HR, Finance, and IT to drive alignment, integration, and delivery of outcomes. Communicate progress, risks, and dependencies effectively to stakeholders.
  

Required Qualifications, Capabilities And Skills

• Bachelor’s degree in business, Finance, Human Resources, or a related field.
• 10+ years of experience in payroll management or similar roles, including at least 2 years supporting process improvement or transformation initiatives.
• Strong knowledge of Oracle HCM Payroll or comparable payroll platforms.
• Demonstrated control mindset and experience supporting payroll compliance frameworks and audit readiness.
• High attention to detail with a strong commitment to data accuracy and confidentiality.
• Experience supporting payroll optimization/transformation in a large, complex organization.
• Strong communication skills and ability to collaborate effectively across functions.
• Ability to manage multiple priorities in a fast-paced environment.
• Experience driving automation and process improvement using Alteryx and PEGA.
  
  

Preferred Qualifications

• Experience with executive compensation and related payroll input processes.
• Deep knowledge of payroll regulations and end-to-end payroll processes, including optimization/enhancement initiatives.
• Strong risk management, issue resolution, and problem-solving capabilities.
• Experience partnering with offshore teams and third-party vendors.
• Experience supporting year-end/year-begin payroll transformation, optimization, or automation initiatives.
  
  

ABOUT US

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

About The Team

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.

Human Resources plays a critical role in driving the employee experience, shaping the firm’s culture and building a diverse and inclusive workforce. We are a strategic partner to the business — working with leaders across the firm to hire, develop and retain the best people and help meet business goals. Together, we foster a work environment in which our people are supported, feel like they belong and are able to make an impact through their work. We develop and deliver a suite of products and services that help make JPMorgan Chase an employer of choice and drive our business forward.