Associate Training Manager
IDFC FIRST Bank
Date: 4 hours ago
City: Hyderabad, Telangana
Contract type: Full time
Job Requirements
About the Role
Are you passionate about empowering teams through impactful training? As an Associate Training Manager at IDFC First Bank, you’ll lead engaging sessions that blend process expertise with soft skills mastery—shaping confident, customer-ready professionals. If you love creating learning experiences that drive performance, this role is made for you!
Key Responsibilities
Primary Responsibilities
Education
About the Role
Are you passionate about empowering teams through impactful training? As an Associate Training Manager at IDFC First Bank, you’ll lead engaging sessions that blend process expertise with soft skills mastery—shaping confident, customer-ready professionals. If you love creating learning experiences that drive performance, this role is made for you!
Key Responsibilities
Primary Responsibilities
- Deliver process and soft skills training for new hires and existing staff.
- Design training content and conduct refreshers based on performance metrics.
- Measure training effectiveness and drive continuous improvement.
- Collaborate with cross-functional teams for smooth rollout of updates and new launches.
- Stay updated on products and processes; act as a subject matter expert.
Education
- Graduate in any discipline from a recognized university.
- Minimum of 5 years of relevant experience in training, preferably in customer service or contact center environments.
- Excellent verbal and written communication skills.
- Strong content creation and facilitation abilities.
- Ability to multitask and manage multiple training programs simultaneously.
- Analytical mindset to assess training impact and identify improvement areas.
- Collaborative approach with internal and external stakeholders.
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Success Architect-Tableau
Salesforce,
Hyderabad, Telangana
1 day ago
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job CategoryCustomer SuccessJob DetailsAbout SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life....
Content Writer (Fresher / Entry Level)
InteliX Systems,
Hyderabad, Telangana
1 week ago
About This JobInteliX SystemsLocation: Hyderabad, Telangana, IndiaWork Mode: On-siteIndustry: Staffing and Recruiting,Hospitals and Health Care,IT Services and IT ConsultingJob DescriptionTurn your writing skills into a rewarding career! Join InteliX Systems as a Content Writer and gain hands-on experience in US Proposal Writing.Location: KPHB, Hyderabad (Onsite)Shift: 6:30 PM – 3:30 AM IST (Night Shift)ResponsibilitiesAssist in writing and editing proposals for US...
Senior Software Engineer
Turvo,
Hyderabad, Telangana
1 week ago
About Turvo:Turvo provides a collaborative Transportation Management System (TMS) application designed specifically for the supply chain. Turvo Collaboration Cloud connects freight brokers, 3PLs, shippers, and carriers to unite supply chain ecosystems, delivering outstanding customer experiences, real-time collaboration, and accelerated growth. The technology unifies internal and external systems, providing one end-to-end solution that streamlines operations, enhances analytics, and automates business processes...
