Associate Relationship Manager - Commercial Banking

IDFC FIRST Bank


Date: 4 hours ago
City: Mumbai, Maharashtra
Contract type: Full time
Job Requirements

Role/ Job Title: Associate Relationship Manager – Commercial Banking

Function/ Department: Commercial Banking

Job Purpose:

Support the Relationship Manager in acquiring and activating clients, driving book growth and fee income, and cross‑selling transaction banking products (CMS, Trade Services) and treasury/FX solutions, while ensuring flawless execution, documentation, and risk/compliance hygiene across the portfolio. Coordinate with product, credit, legal, and operations teams to deliver timely solutions, superior client service, and robust MIS/reporting.

Roles & Responsibilities:

  • Assist in preparing client proposals, credit appraisals, and documentation.
  • Act as a secondary point of contact for clients, ensuring timely responses to queries.
  • Support RMs in meeting balance sheet and income targets from interest and fee-based products.
  • Track opportunity pipelines and account activation (utilization, first drawdown, wallet ramp-up).
  • Ensure smooth execution of transactions, including disbursements and amendments.
  • Coordinate with internal teams to resolve operational bottlenecks.
  • Prepare CAM for NTB and ETB renewals; monitor covenants for existing contracts.
  • Maintain accurate client records, including financial statements and transaction history.
  • Generate reports for RM and management review.
  • Identify opportunities for cross-selling products like treasury services, CMS, and forex.
  • Support RM in achieving cross-sell targets.
  • Maintain CRM hygiene by logging interactions, updating opportunities, and ensuring periodic reviews.
  • Prepare meeting notes and action trackers; follow through to closure.
  • Support audits and compliance reviews; close observations within timelines.
  • Curate sector and competitor intelligence; contribute to campaigns and AOP inputs.
  • Provide back-up coverage for RM during leave/travel to ensure service continuity.

Education Qualification:

Graduation: Any graduate

Post-graduation: Any post- graduate

Experience: 0 to 4 years of relevant experience

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