Associate - Fraud Analyst

Assist Customers with queries, verify purchase details for security, identity/ report unusual/ suspicious shopping behavior, maintain accurate records, and ensure a smooth, secure shopping experience.

• Excellent communication skills in English.
• Should have knowledge about Fraud and shopping.
• Proactive and positive approach to tasks.
• Emotionally strong in nature, should be able to withstand inappropriate content with maturity and professionalism

• Assist customers with shopping-related queries, orders, and transactions.
• Verify purchase details to ensure secure and accurate processing.
• Identify unusual shopping behavior and report potential fraud risks.
• Maintain accurate records of customer interactions and resolutions.
• Provide timely support to ensure a smooth and secure shopping experience.

Deliver

Mandatory Skills: Content Moderation .

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.