Associate Debt Manager-Flows-Consumer Durable

Job Requirements

Job Role: Associate debt manager - flows consumer durable

Job Function: Retail Banking

Job Purpose: The Associate Collection Manager – Consumer Durable is responsible for planning, organizing, directing, and overseeing the activities of the collections department. This includes managing the agencies associated with the company in their assigned territory. The role bearer is accountable for optimizing the efficiency of EMI recovery from customers while ensuring adherence to all guidelines laid out by the bank. This role contributes to the larger organizational objectives of the bank. Native / Locals preferred due to geographical knowledge

Key Roles and Responsibilities

• Manage and undertake the collections process for assigned debts.
• Regularly track the portfolio for specific buckets in the assigned area.
• Monitor and control delinquency in the area, bucket-wise and DPD-wise, with a focus on non-starters.
• Allocate and achieve collection targets from agencies and in-house teams.
• Follow up regularly with defaulting customers.
• Ensure adherence to the collection process and legal guidelines.
• Trace absconded default customers and initiate the recovery process.
• Recommend legal actions for non-recoverable cases and follow up with the legal team for closure.
• Maintain administrative data related to collections, such as updating delinquent account history.
• Provide and maintain MIS reports.
• Review collection feedback on a daily, weekly, and monthly basis.
  
  

Education: Any Graduate

Experience: 2-5 or more years of experience in collections.