Assistant Manager - Cloud Operations

About The Company

Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications

Broad outline of the Role

• Should be able to perform AS/400 System Administration and Operations.
  
  

Should be willing to work 24/7 rotational shift operations and should have around 5+ years of experience in AS/400 System Administration and Operations.Minimum Qualifications & Experience

• Graduate with 6-10 years of experience
  
  

Key Responsibilities

• System Monitoring that includes JOB Queue monitoring, OUTPUT Queue Monitoring, Message Monitoring.
• System Health Check that includes Processer Utilization, ASP (Auxiliary Storage pool) utilization, Interactive Response Time, Transaction rate, batch Logical Database I/O, Disk arm Utilization, Machine Pool Faults, Disk Storage, Disk IOP Utilization.
• Check the availability status of all types of I/O controllers.
• Check all the required services that are running.
• Check all the peripherals disks, Tape Drives, Optical Drives.
• Perform daily, weekly and Monthly backup/restoration operations. Perform Adhoc backup/restore operations based on customer requests.
• OS upgrade & trouble shotting during OS upgrade failures.
• BRMS complete knowledge. (Install, Setup, Configure, Maintain)
• Programming knowledge to script automation.
• Should have working experience on HA tools Mimix, QuickEdd.
• Install Program Temporary Fix (PTF) as and when required.
• User profile creation / modification.
• Perform housekeeping activities like unwanted Spool file deletions, Reorganize the Database, Reclaim the storage.
• Start and Stop the system (IPL)
• Configure and Monitor Sub systems.
• Perform Data Refresh. Configure and perform Auditing and generate Audit Reports.
• Configure and perform Accounting and generate accounting reports.
• Resolution of all tickets based on SLA requirements.
• Firmware, patching and microcode up-gradation.
• iSeries Job Schedulers - Robot, IBM Advanced Job Scheduler (IJS) and the Native Job Scheduler (WRKJOBSCDE).
• Cartridge tape technology and ATLs.
• OEM s/w and tools. E.g. Robot, etc.
• S/W upgrades and maintenance on various OEM products.
• HMCs Operations / LPAR Management