Area Manager - Commercial Vehicle Fleet/Senior Area Manager - Commercial Vehicle Fleet

Bajaj Finserv


Date: 2 weeks ago
City: Vadodara, Gujarat
Contract type: Full time
Location Name: Baroda - Genda Circle

Job Purpose

“This position is open with Bajaj Finance ltd.”

  •  Achieving & exceeding Business goals and targets for Commercial Vehicle Finance. Managing & grooming of the team to achieve their respective targets


Duties And Responsibilities

  •  Achieving & exceeding Business goals and targets for Rural Two Wheeler Loans
  •  Creating a strong & compliant sales culture to drive business.
  •  Sales Force Management, data management and efficient use of call center leads
  •  Dealer visit along with sales manager/FOS
  •  Portfolio management – 99% zero bucket collections
  •  Maintaining FEMI at 9% across location & span
  •  Monthly 5 days location travel
  •  Ensure teams adherence to sales governance & compliance processes
  •  Adherence to customer delivery TAT
  •  Ensure implementation of promotional plans & contests and suggesting new and innovating promotion plan for the area of work.
  •  Recruiting and Retaining high performers.
  •  Team management & Grooming of the team to achieve their respective targets
  •  Managing the Delinquency of the business sourced to ensure health of portfolio
  •  Excel & power point presentation knowledge & skills
  •  Daily review with ABSM regarding projections / activity plan for the day
  •  Reviews with ABSM on projection verses delivery daily, to spur planning for the next day
  •  Ensures execution of the defined activity plan for customer visits by the team during the day
  •  Assists in Collections in HTS cases for buckets X and 1, as well as higher buckets
  •  Provides feedback to under-performing team members - seeks to understand causes, to provide timely and appropriate inputs and support
  •  Nominates team members for reward and recognition commensurate with their achievements; Appreciates team members appropriately in internal forums as relevant
  •  Resolves issues regarding documentations
  •  Decides on approaching customers of risk-prone geographical areas and profiles, and to stop approaching specific profiles, based on delinquency patterns
  •  Plans for business expansion - identifies and maps new areas, including fraud likelihoods, derives projections; Shares and discusses with branch teams and ASSCs - takes inputs to make action plans clear; Shares projections, action plans and budgets with RSM, seeking approval
  •  Cascades finalised plans received from RSM to the team - derives aligned short-term performance benchmarks such as DRR; Plans with team to achieve them
  •  Periodically monitors team on productivity metrics, and assists in resolving their issues; Monitors month on month productivity, WIRR, Insurance penetration, CC and CW lead penetration
  •  Shortlists from among initial candidate lists, makes recommendations of known candidates; Conducts initial interview with shortlisted candidates, providing comments as per format, and recommendations
  •  Reviews and discusses achievement with team periodically; Conducts mid-year and annual performance review per team member, providing feedback for their improvement
  •   MAJOR CHALLENGES


(Challenges faced on an on-going basis in carrying out the job)

  •   Team Management
  •   Retention of front line sales force
  •   Maintaining consistent delivery of high performance
  •   Attrition (on roll & off roll)


Required Qualifications And Experience

Education

Graduation / MBA

Experience & Skills

  •  Graduation with 4 to 6 years and MBA with 3-4 years of relevant experience
  •  Demonstrated success & achievement orientation.
  •  Strong analytical skills to drive channel performance and drive profitability
  •  Strong bias for action & driving results in a high performance environment.
  •  People & Relationship Management skills
  •  Excellent Communication and Negotiation Skills
  •   Affirmative in nature, Strong Leadership Skills, Clarity of thought and perseverance.

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