Architect - EUC (Citrix)

Presidio, Where Teamwork and Innovation Shape the Future
At Presidio, we're at the forefront of a global technology revolution, transforming industries through cutting-edge digital solutions and next-generation AI. We empower businesses - and their internal customers - to achieve more through innovation, automation, and intelligent insights.

The Role

We are looking for a highly skilled and motivated Architect – End User Computing (EUC) where you will serve as the primary technical authority for customer EUC engagements, owning end-to-end solution architecture and delivery across AWS, VMware, and Citrix environments. You’ll be a trusted advisor at the executive level, lead and mentor a team of engineers, and provide strategic architectural guidance throughout the delivery lifecycle. In addition to your delivery focus, you will support Pre-Sales efforts through solution design, scoping, and effort estimation.

Responsibilities Include:

Solution Architecture & Delivery

• Lead end-to-end architecture and delivery of AWS AppStream, Workspaces Core w/ Citrix solutions for enterprise-scale customer environments.

• Define and govern architectural standards for Omnissa Horizon VDI environments, encompassing Instant Clones, RDSH, App Volumes, Dynamic Environment Manager, TrueSSO, Workspace ONE Access, and Thinapp.

• Architect multi-cloud EUC strategies across Horizon Cloud Services and supported Hyperscalers, specifically Horizon on Azure and AWS Core Solutions, ensuring scalability, resiliency, and cost optimization.

• Design and oversee enterprise-grade Workspace ONE UEM implementations for device management, application delivery, and compliance enforcement at scale.

• Define and drive integration of Omnissa identity, access management, and zero-trust security frameworks across the full EUC stack.

• Serve as the escalation point for complex technical issues, providing Tier 4 architectural guidance and resolution oversight.

Pre-Sales Support

• Collaborate with the Sales team to provide technical solution design, scope definition, and effort estimation for customer opportunities.• Develop and present high-level architectural proposals, Bills of Materials (BoM), and Statements of Work (SoW) to prospective clients and internal stakeholders.

• Participate in customer discovery workshops and RFP/RFI responses, articulating Presidio’s EUC capabilities and value proposition.

Customer & Executive Engagement

• Engage directly with customer CxO and executive leadership to present architectural roadmaps, influence technology decisions, and build long-term strategic relationships.

• Act as the primary technical point of contact for key customer accounts throughout the delivery lifecycle, ensuring alignment between customer business objectives and EUC solutions.

• Facilitate executive briefings, architecture review sessions, and technology workshops with customers, translating complex technical concepts into clear business value narratives.

Administration & Governance

• Establish and enforce architectural governance standards and best practices across Horizon infrastructure, Unified Access Gateways, App Volumes Managers, TrueSSO, and vSphere.

• Oversee Workspace ONE enrollment, profiles, compliance policies, and application lifecycle governance across customer environments.

• Ensure Omnissa identity services are architecturally sound and properly configured for SSO, MFA, and conditional access at the enterprise level.

Security & Compliance

• Define and champion security architecture for VDI, mobile endpoints, and cloud-hosted desktops, embedding zero-trust principles from the ground up.

• Lead compliance design reviews and ensure architectural alignment with corporate, regulatory, and industry security standards.

Performance & Optimization

• Lead capacity planning, performance modeling, and tuning strategies for large-scale Horizon and Workspace ONE environments, establishing long- term scalability roadmaps.

• Design and govern monitoring, alerting, and observability frameworks for proactive issue prevention and continuous service improvement.

People Leadership & Mentoring

• Provide technical leadership, coaching, and career mentorship to Lead and Senior Engineers, fostering a culture of continuous learning and engineering excellence.• Conduct architecture and design reviews, provide constructive feedback, and guide the engineering team on complex delivery challenges.

• Drive knowledge sharing, internal documentation, and best practice development across the EUC practice.

Required Skills and Professional Experience

• Bachelor’s degree in Computer Science, IT, or a related field (or equivalent experience).

• 12+ years of experience in End User Computing Solutions, with a demonstrated track record of architecting and delivering enterprise-scale EUC environments.

• Deep architectural expertise with Citrix w/ AWS Workspaces Core and AppStream at enterprise scale.

• Comprehensive knowledge of Omnissa Horizon (VDI, App Volumes, DEM), including advanced design and architecture of complex multi-site deployments.

• Advanced expertise in Workspace ONE UEM and Workspace ONE Access, with the ability to design and govern enterprise-wide deployments.

• Strong architectural knowledge of Omnissa identity and access management solutions, including federation, conditional access, and privileged identity management.

• Deep understanding of Active Directory, DNS, DHCP, and Group Policy in complex, multi-domain enterprise environments.

• Advanced expertise in SSL certificates, load balancing, firewall architecture, and network design as it pertains to EUC environments.

• Mastery of zero-trust principles, MFA, conditional access, and modern endpoint security architecture.

• Proven experience in solution scoping, effort estimation, and technical proposal development in support of Pre-Sales engagements.

• Relevant certifications preferred (good to have): VMware VCP-DTM, VMware Horizon Specialist, Omnissa Architect-level certifications, AWS Solutions Architect, and Citrix CCP-V / CCE-V.

Soft Skills and Communication

• Exceptional problem-solving, critical thinking, and analytical skills, with the ability to navigate complex, ambiguous technical challenges.

• Ability to engage confidently with CxO and executive-level stakeholders, translating complex technical concepts into compelling business outcomes.

• Strong people leadership skills with the ability to inspire, develop, and retain engineering talent across Lead and Senior levels.

• Exceptional attention to detail in architecture design, technical documentation, and solution governance.

• Proven ability to lead and collaborate with cross-functional teams including networking, security, application, and project management in global delivery

environments.

Your future at Presidio
Joining Presidio means stepping into a culture of trailblazers - thinkers, builders, and collaborators - who push the boundaries of what's possible. With our expertise AI-driven analytics, cloud solutions, cybersecurity, and next-gen infrastructure, we enable businesses to stay ahead in an ever-evolving digital world.

Here, your impact is real. Whether you're harnessing the power of Generative AI, architecting resilient digital ecosystems, or driving data-driven transformation, you'll be part of a team that is shaping the future.

Ready to innovate? Let's redefine what's next-together.

About Presidio
Presidio is committed to hiring the most qualified candidates to join our amazing culture. We aim to attract and hire top talent from all backgrounds, including underrepresented and marginalized communities. We encourage women, people of color, people with disabilities, and veterans to apply for open roles at Presidio. Diversity of skills and thought is a key component to our business success.

At Presidio, speed and quality meet technology and innovation. Presidio is a trusted ally for organizations across industries with a decades-long history of building traditional IT foundations and deep expertise in AI and automation, security, networking, digital transformation, and cloud computing. Presidio fills gaps, removes hurdles, optimizes costs, and reduces risk. Presidio's expert technical team develops custom applications, provides managed services, and enables actionable data insights and builds forward-thinking solutions that drive strategic outcomes for clients globally. For more information visit

Applications will be accepted on a rolling basis.

Presidio has a strong commitment to the community we serve and our employees. As an Equal Opportunity Employer, we strive to have a workforce that includes the community we serve.