Reservation & Ticketing Executive

Position: Reservation & Ticketing Executive Company Overview: Viswamitempowersolution is a leading travel and tourism company based in Nagpur, Maharashtra, India. We specialize in providing customized travel solutions to our clients, including flight reservations, hotel bookings, and holiday packages. Job Overview: We are currently seeking a dynamic and experienced Reservation & Ticketing Executive to join our team. The ideal candidate will have a strong background in the travel industry and excellent customer service skills. In this role, you will be responsible for handling flight reservations, ticketing, and other travel-related services for our clients. Key Responsibilities:

• Handle flight reservations and ticketing for domestic and international flights
• Respond to customer inquiries and provide information about flight schedules, fares, and availability
• Process ticket bookings and issue e-tickets
• Coordinate with airlines and other travel partners to ensure smooth and timely travel arrangements for clients
• Handle cancellations, changes, and refunds as per company policies and procedures
• Provide exceptional customer service and resolve any issues or complaints in a timely and professional manner
• Keep up-to-date with industry trends, airline policies, and regulations to provide accurate and up-to-date information to clients
• Collaborate with other team members to ensure a seamless and efficient booking process
• Assist with other travel-related tasks as needed, including hotel bookings and holiday package reservations Qualifications:
• Bachelor's degree in travel and tourism or a related field
• Minimum of 2 years of experience in a similar role, preferably in the travel industry
• Strong knowledge of flight reservation systems, such as Amadeus, Sabre, or Galileo
• Excellent communication and customer service skills
• Ability to work under pressure and handle multiple tasks simultaneously
• Strong attention to detail and accuracy
• Proficient in using MS Office and other computer programs
• Willingness to work flexible hours, including weekends and holidays
• Fluency in English is required, knowledge of other languages is a plus If you are passionate about travel and have a strong background in reservation and ticketing, we would love to hear from you. Join our team at Viswamitempowersolution and be a part of our mission to provide exceptional travel experiences to our clients.