EXECUTIVE- FRONT OFFICE
Pride Purple Group
Date: 6 days ago
City: Pune, Maharashtra
Contract type: Full time
The Front Office Associate is the first point of contact for members and guests, responsible for providing exceptional customer service and ensuring a welcoming atmosphere at the club. This role involves managing front desk operations, handling inquiries, and assisting with various administrative tasks.
Key Responsibilities
Key Responsibilities
- Greet members and guests upon arrival with a friendly and professional demeanor.
- Manage check-in and check-out processes efficiently.
- Answer phone calls and respond to inquiries regarding club services, memberships, and events.
- Maintain accurate records of member accounts and reservations.
- Assist with the organization of club events and activities.
- Handle cash transactions and maintain financial records.
- Address member concerns and provide solutions in a timely manner.
- Collaborate with other departments to ensure smooth operations.
- Perform general administrative duties as needed.
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