Customer Service Executive

Talish Solutions


Date: 6 days ago
City: Ahmedabad, Gujarat
Contract type: Full time
We have an opening for a Customer Service Executive for our client in Ahmedabad.

Job Title: Customer Service Executive.

Job Location: Ashram Road, Ahmedabad

Industry Type: Domestic International Cargo Service

Salary: 20 to 25K PM

Job Description

We are looking for a detail-oriented Customer Service Executive to join our cargo and courier team. The ideal candidate will provide exceptional support to customers, ensuring smooth handling of shipments and prompt resolution of inquiries.

Key Responsibilities

Handle customer inquiries related to cargo and courier services via phone, email, or in person.

Track and update shipment statuses, providing timely updates to customers.

Address and resolve delivery issues, delays, and complaints professionally.

Coordinate with operations and logistics teams to ensure efficient service delivery.

Maintain accurate records of shipments and customer interactions.

Requirements

Strong communication and problem-solving skills.

Ability to multitask and work under pressure.

Previous Experience In a Similar Role Is Preferred.

Please send your cv at [email protected]

Riddhi Yadav

TALISH SOLUTIONS

+91 9313160010 /[email protected]

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