Centre Manager - Microfinance
Bajaj Finserv
Date: 2 weeks ago
City: Cuttack, Odisha
Contract type: Full time
Location Name: Salepur MFI
Job Purpose
Responsible for doing village surveys, getting new customers, do CGT, house verification and income assessment, do quality sourcing, ensure collections and recoveries are done as per the group/centre meeting schedule. Maintain Healthy Customer Relationships on ground in the location
Duties And Responsibilities
Job Purpose
Responsible for doing village surveys, getting new customers, do CGT, house verification and income assessment, do quality sourcing, ensure collections and recoveries are done as per the group/centre meeting schedule. Maintain Healthy Customer Relationships on ground in the location
Duties And Responsibilities
- Conduct village surveys and do prospecting in selected villages, explain BFL MFI JLG product offerings to all who attend prospecting briefing.
- Source New Customers in the locations allocated, form JLG groups and promote financial literacy amongst potential borrowers
- Collect all information needed for sourcing, data entry / upload and/or validate documents on LOS, follow entire sourcing process as defined in SOP
- Coordinate with BM for required approvals and Credit Ops officer at branch for disbursements as per process
- Plan Center Meetings of customers and notify customers in advance of the schedule, ensure 100% participation of borrowers in the center meetings. Resolve customer queries and promote top ups / cross sell as defined for the branch. Manage a portfolio of 450 – 500 customers
- Ensure collections are done from Customers as per scheduled center meeting days, ensure 100% deposition of recovery done in defined points of disposition as per SOP.
- Carry out end use monitoring of loans as per the process
- Maintain Healthy and cordial relationship with all potential and existing borrowers, ensure 100% compliance and good conduct on all SOPs and practices as defined in the branch operating model.
- Create a daily report of tasks planned and executed and submit to Branch Manager.
- Ensure recovery disposition reconciliation is done with Credit and Ops Officer as per schedule.
- Ensuring critical parameters like lead to login are executed as per matrix .
- Maintain centre meeting discipline, follow SOPs and code of conduct
- Quality sourcing and achieving targets as defined
- Regular collections and maintaining customers in current bucket, regularizing and normalizing delinquent customers
- Compliance on all business parameters, zero audit findings on his / her sourced customer segment / portfolio
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Quality Assurance Manager
Job tools,
Cuttack, Odisha
₹35,000
-
₹40,000
per month
2 weeks ago
Skills:Quality Control, Process Improvement, Risk Management, Regulatory Compliance, Team Leadership, Problem Solving, Auditing, Data Analysis,Company OverviewRight Fit Resources is a reputable recruitment solutions company serving various industries such as BPO, finance, engineering, pharmaceutical, sales & marketing, and more. With a focus on end-to-end manpower recruitment, we offer specialized services including HR consultancy and career placement. Our commitment to excellence in...
Customer Acquisition Internship in Bhubaneswar, Cuttack, Balasore, Berhampura (Hybrid)
Bleeper-INDIA,
Cuttack, Odisha
3 weeks ago
As a Customer Acquisition intern at Bleeper-INDIA, you will have the opportunity to utilize your skills in Business Research, English Proficiency (Spoken and Written), MS Office, and Email Marketing to drive growth for our company. You will work closely with our marketing team to identify and target potential customers, develop targeted email campaigns, and analyze data to optimize our acquisition...
Cafe Manager
Kruti Coffee,
Cuttack, Odisha
₹244,000
-
₹360,000
per year
3 weeks ago
Skills:Cafe, Manager, coffee, restaurant, QSR, incharge, in-charge, head,Job OverviewWe are seeking an experienced Cafe Manager to join our team at Kruti Retail Ventures LLP. As a Cafe Manager, you will be responsible for overseeing the daily operations of our coffee houses in Cuttack, Odisha. You will ensure exceptional customer service, manage our team of baristas, and maintain the overall quality...
